Service provided by the local bodies Time limit for providing service by the ULBDesignated OficerAppellate OfficerReviewing Officer
1. Water Supply :-
1.1 Sanction of new house connection 		10 days from receipt of applicationExecutive Officer, Sainthia MunicipalityChairman, Sainthia MunicipalityDistrict Magistrate, Birbhum
1.2. Effecting of new house connection/ shifting of water connection. 45 days from receipt of applicationExecutive Officer, Sainthia MunicipalityChairman, Sainthia MunicipalityDistrict Magistrate, Birbhum
1.3. Repairig of water supply line (Minor repairing). 7 days from receipt of applicationExecutive Officer, Sainthia MunicipalityChairman, Sainthia MunicipalityDistrict Magistrate, Birbhum
1.4. Arresting leakage of water in mains and wash of ferrule. 2 days from receipt of applicationExecutive Officer, Sainthia MunicipalityChairman, Sainthia MunicipalityDistrict Magistrate, Birbhum
1.5. Change of shifting of ferrule. 15 days from receipt of applicationExecutive Officer, Sainthia MunicipalityChairman, Sainthia MunicipalityDistrict Magistrate, Birbhum
1.6. Supply of water through tankar / lorry. Within 24 hours of application.Executive Officer, Sainthia MunicipalityChairman, Sainthia MunicipalityDistrict Magistrate, Birbhum
1.7. Stoppage of misuse of water due to malfunction/ removal of street taps etc. 10 days from receipt of applicationExecutive Officer, Sainthia MunicipalityChairman, Sainthia MunicipalityDistrict Magistrate, Birbhum
1.8. Replacement of defective meter. 30 days from receipt of applicationExecutive Officer, Sainthia MunicipalityChairman, Sainthia MunicipalityDistrict Magistrate, Birbhum
1.9. Action against illegal method of taking water from municipal mains. 10 days from receipt of applicationExecutive Officer, Sainthia MunicipalityChairman, Sainthia MunicipalityDistrict Magistrate, Birbhum
2. Sanction of building plan :-
2.1. Approval of site plan and building having height of 14.5 meters or above. 		60 days from receipt of applicationExecutive Officer, Sainthia MunicipalityChairman, Sainthia MunicipalityDistrict Magistrate, Birbhum
2.2. Sanction of site plan and building plan of residential buildings having heigh of less than 14.5 meters. 60 days from receipt of applicationExecutive Officer, Sainthia MunicipalityChairman, Sainthia MunicipalityDistrict Magistrate, Birbhum
2.3. Sanction of site plan and building plan for commercial or mixed use buildings. 60 days from receipt of applicationExecutive Officer, Sainthia MunicipalityChairman, Sainthia MunicipalityDistrict Magistrate, Birbhum
2.4. Snction of site plan and building plan for institutional buildings. 60 days from receipt of applicationExecutive Officer, Sainthia MunicipalityChairman, Sainthia MunicipalityDistrict Magistrate, Birbhum
2.5. Sanction of plan for addition, alteration or repairing of old buildings. 60 days from receipt of applicationExecutive Officer, Sainthia MunicipalityChairman, Sainthia MunicipalityDistrict Magistrate, Birbhum
2.6. Initiating actions against illegal buildings/ building activites. 15 days from receipt of applicationExecutive Officer, Sainthia MunicipalityChairman, Sainthia MunicipalityDistrict Magistrate, Birbhum
3. Birth and Death Registration :-
3.1. Issuance of Birth and Death Certificate. 		Within 3 days after receiving report from the concerned Health Center/ Hospital/ Nursing Home if reported within 21 days from occurrence of Birth and Death.Executive Officer, Sainthia MunicipalityChairman, Sainthia MunicipalityDistrict Magistrate, Birbhum
3.2. Birth Certificate in case of domestic birth or death. 7 days after receiving report from the concerned Health Center/ Hospital/ Nursing Home if reported within 21 days from occurrence of Birth and Death.Executive Officer, Sainthia MunicipalityChairman, Sainthia MunicipalityDistrict Magistrate, Birbhum
3.3. Issuance of copy of Birth and Death Certificate. Within 7 days, if recorded after the birth and death.Executive Officer, Sainthia MunicipalityChairman, Sainthia MunicipalityDistrict Magistrate, Birbhum
3.4. Issuance of Cremation Certificate. At the time of cremation from the crematorium/ burial ground, if cremated or buried, as the case may be, in a crematorium/ burial ground of a Urban Local Body.Executive Officer, Sainthia MunicipalityChairman, Sainthia MunicipalityDistrict Magistrate, Birbhum
3.5. Correction of records related to Birth or Death Certificate. 15 days from receipt of applicationExecutive Officer, Sainthia MunicipalityChairman, Sainthia MunicipalityDistrict Magistrate, Birbhum
4. Enlistment of profession Trade and Calling and other licences :-
4.1. New Enlistment Certificate. 		30 days from receipt of applicationExecutive Officer, Sainthia MunicipalityChairman, Sainthia MunicipalityDistrict Magistrate, Birbhum
4.2. Renewal. 10 days from receipt of applicationExecutive Officer, Sainthia MunicipalityChairman, Sainthia MunicipalityDistrict Magistrate, Birbhum
4.3. Registration of cart, carriage etc. 15 days from receipt of applicationExecutive Officer, Sainthia MunicipalityChairman, Sainthia MunicipalityDistrict Magistrate, Birbhum
5. Assesment :-
5.1. Assessment of new holding partition,change of name/ correction of records. 		60 days from receipt of applicationExecutive Officer, Sainthia MunicipalityChairman, Sainthia MunicipalityDistrict Magistrate, Birbhum
5.2. Issuance of any type of certificate or certified copy. 60 days from receipt of applicationExecutive Officer, Sainthia MunicipalityChairman, Sainthia MunicipalityDistrict Magistrate, Birbhum
5.3. Licence for advertisment. 45 days from receipt of applicationExecutive Officer, Sainthia MunicipalityChairman, Sainthia MunicipalityDistrict Magistrate, Birbhum
5.4. Licence of private market. 60 days from receipt of applicationExecutive Officer, Sainthia MunicipalityChairman, Sainthia MunicipalityDistrict Magistrate, Birbhum
6. Conservancy :-
6.1. Garbage Cleaning 		2 days Executive Officer, Sainthia MunicipalityChairman, Sainthia MunicipalityDistrict Magistrate, Birbhum
6.2. Removal of animal carcass. 1 daysExecutive Officer, Sainthia MunicipalityChairman, Sainthia MunicipalityDistrict Magistrate, Birbhum
6.3. Cleaning of drains. 7 daysExecutive Officer, Sainthia MunicipalityChairman, Sainthia MunicipalityDistrict Magistrate, Birbhum
6.4. Cleaning of chocked drain. 2 daysExecutive Officer, Sainthia MunicipalityChairman, Sainthia MunicipalityDistrict Magistrate, Birbhum
6.5. Cesspool tank wash. 10 days Executive Officer, Sainthia MunicipalityChairman, Sainthia MunicipalityDistrict Magistrate, Birbhum
6.6 Cleaning of hydranth 7 days (except in the urgent occasions of water logging)Executive Officer, Sainthia MunicipalityChairman, Sainthia MunicipalityDistrict Magistrate, Birbhum
6.7. Cleaning of garbage after receipt of special Cleansing charge. 1 days Executive Officer, Sainthia MunicipalityChairman, Sainthia MunicipalityDistrict Magistrate, Birbhum
6.8. Removal of materials dumped on the public throughfare. Within 2 days from the dateof expiry of term, as determined by the Urban Local Body,of the qwner of such material to remove.Executive Officer, Sainthia MunicipalityChairman, Sainthia MunicipalityDistrict Magistrate, Birbhum
7. Electric :-
7.1. Replacement of defective street lamp and repairing(Minor) 		7 days Executive Officer, Sainthia MunicipalityChairman, Sainthia MunicipalityDistrict Magistrate, Birbhum
7.2. Installation of new street light. 7 days from the date of completion of installation of poles and connection by the electric supply agency.Executive Officer, Sainthia MunicipalityChairman, Sainthia MunicipalityDistrict Magistrate, Birbhum
8. Public Works :-
8.1. Repairing work of public thoroughfare, or providing temporary throuoghfare till repairing of the road, to avoiod any imminent danger on life and property of public. 		7 daysExecutive Officer, Sainthia MunicipalityChairman, Sainthia MunicipalityDistrict Magistrate, Birbhum
8.2. Repairing of drains. 2 to 7 days depending on urgency.Executive Officer, Sainthia MunicipalityChairman, Sainthia MunicipalityDistrict Magistrate, Birbhum
8.3. Repairing/ removal of street furniture. 2-7 days depending on urgency.Executive Officer, Sainthia MunicipalityChairman, Sainthia MunicipalityDistrict Magistrate, Birbhum
8.4. Repairing of bridges/ culvert or providing temporary thoroughfare over any water course till repairing of the bridge/ culvert. 15 daysExecutive Officer, Sainthia MunicipalityChairman, Sainthia MunicipalityDistrict Magistrate, Birbhum
8.5. Restoration of road, drain, culvert etc. after installation/ repairing of water supply/ electric/ telephone or lines of other utilities lying under or beside such road/ drain/ culvert etc. 15 daysExecutive Officer, Sainthia MunicipalityChairman, Sainthia MunicipalityDistrict Magistrate, Birbhum



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